2025 Baseball Seat Selection Process
A step-by-step walk-through of how to select your seats.
Accessing Your Account
1. Use your account log in information to log in to your account.
2. Once you have logged into your account, a "takeover" page will appear. This "takeover" page will inform you of your upgrade options.
Please Note: There are 2 "takeover" pages. One if you have an active time (pictured above), and one if you have a time in the future (next slide).
Please Note: There is a countdown clock on both pages. The countdown on the first page reflects how long until the upgrade process is complete. The countdown on the second page reflects how long until your upgrade time starts.
3. Click the "upgrade now" or the "preview now" buttons to view your eligible upgrade items.
Please Note: After clicking one of these buttons you will be sent to the eligible items page (next slide). The preview will allow you to see all available inventory, but will not allow you to add to your cart. You will need to log out and log back into your account once your time is active in order to have the add to cart function.
The preview will allow you to see all available inventory, but will not allow you to add to your cart. If you are logged in under the preview now option when your time comes, you will have to log out and log back in to add seats to your cart.
Upgrade Your Seats
4a. Click the "upgrade seats" button next to the seat(s) or deposit(s) that you would like to upgrade.
Please Note: After clicking "upgrade seats" the button will have a check mark (next slide).
Please Note: The number of seats or deposits you choose in this step will be the number of seats you must choose in order to check out.
4b. Once you have selected the number of seats or deposits you want to upgrade, click the "Next" button at the top of the page.
5. After clicking "Next" you will be brought to a new page with the baseball interactive seat map.
Virtual Venue Overview
6a. Click the "View Available Sections" button to show a list of available inventory.
After clicking the "view available sections" button the section overview will appear. (see next slide)
Please Note: Sections highlighted in blue are sections with at least one available block of seats in that section. Sections that do not have any available blocks will be highlighted in grey(Section 1 above).
6b. You may choose a section by clicking on an available section on the right side of the page, or by hovering over a section and clicking.
Please Note: If you hover over a section with your cursor, you will be given a brief description of that section including the total cost of a seat in that section, and how many available seats are currently in that section.
Seat Selection
7a. After clicking into a section, you will see the available seats in that section. The seats in BLUE are the seats that are currently available and those in GRAY are the seats that are not available.
7b. Hover over a BLUE seat to see the exact location and the cost of that seat.
8. Once you have found a seat you would like to select, click on that seat. After clicking the seat it will add that seat to your cart and the cart icon at the top right will update.
Please Note: After adding the seat to the cart, that seat will have a check mark to indicate it is currently in your cart (See Above). However, this does not mean you have this seat on "hold". Other accounts logged in at the same time will still see this seat as BLUE and can still select them until you complete the checkout process.
If you wish to remove the selected seat from your cart, hover over your cart icon and click the trash can button. (See Above)
Please Note: After clicking the trash can button a pop up window will appear. If you wish to remove the selected seat from your cart please select "Delete Seats".
***PLEASE REMEMBER: You cannot "checkout" with less seats than you entered with.
Checkout and Payment
9. Once you have selected all of the seats you want, please hover over the cart icon at the top of the page.
10. After hovering over the cart icon a summary window will appear with all of the seats you have selected and added to your cart.
11. Once you have verified the seats in your cart, please click the continue button.
Please Note: Remember, simply adding the seats to your cart does not reserve these seats. You must click through the "Checkout" button on the next page.
12. After clicking "CONTINUE" you will be directed away from the interactive seat map and to a review page. If everything looks correct on this page click the "Checkout" button at the bottom of the page.
Please Note: The above page confirms the seats/ deposits you will be dropping (Current Seats) and the seats you will be obtaining (New Seats). .The page also breaks down the cost of your current seats/deposits and how much of a difference there will be for the new seats. The "Total Amount Due" amount will reflect the total cost of the new seats minus any payments you have made.
13. After clicking "Proceed To Checkout" you will begin the final steps to complete your purchase/upgrade. Step 1 is the delivery option. Click the drop down arrow and select the "Mailed" option. Then click the "Continue" button to the right.
14a. Step 2 is the Payment option. If you have an existing account credit you would like to use towards these tickets please "checkmark" the box that asks to "apply "$" in credits towards purchase".
Please Note: If the account credit covers the balance owed you will receive the message above. No payment method will be required and you can "checkmark" the terms and conditions and submit your order.
14b. If you do not have any account credit or wish to not use it, please choose an option under "Payment Options". If you are not currently enrolled in a payment plan you will see the "Pay In Full" option.
Please Note: "Pay in full" will charge the full amount due upon submission.
14c. If you are currently enrolled in a payment plan you will see "Pay in Full" and " ADD TO PAYMENT PLAN".
Please Note: "ADD TO PAYMENT PLAN" will add these seats to your existing payment plan and any difference in price will be divided evenly among the remaining months of your plan and your "Pay Today" will be $0.00. (See Next Slide)
15. Step 3 is the billing information. Please fill out all of the payment information and accept the Terms and Conditions and then click the "Pay Today" button at the top of the page. The billing information must be filled out even if you are selecting "ADD TO PAYMENT PLAN"
Please Note: If you selected the payment plan option or if there is a $0.00 balance between your paid seats/deposits and your new seats, the "Amount" will be $0.00. However, you still have to complete the billing information, including typing in a card number. Remember, the name and address on the card must match that of the ones on your account.
16. Step 4 is the confirmation page. Once you reach this page you have completed the seat selection process.
Please Note: You will also receive an email confirmation of your selection.
If you have any complications or questions, please contact the South Carolina Athletics Ticket Office at 800.4SC.FANS or 803.777.4274.
