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Disabled Services

Wheelchair seating is available at Williams-Brice Stadium. Those fans needing a wheelchair space or accessible seating should visit or call the South Carolina Ticket Office at (803)-777-4274 or toll-free 1-800-4SCFANS. Fans wishing to exchange their ticket for a wheelchair space or accessible seating on Gameday should visit the Ticket Office located at the Bignon Gameday Center. Deaf or hard of hearing guests are encouraged to utilize the open captioning on the North endzone video board for game-related information.

Fan Help Text Line/Game Enhancement Line

If you see something, say something. Report stadium issues, unruly behavior, or requests for help by texting: “USC” [space] along with your issue and location to 69050. Assistance is available two hours before kickoff and one hour after the game. (Standard SMS rates apply)

For non-emergency postgame concerns, call 803-777-8679 and leave a voice message along with your name and number to express any complaints, issues or suggestions regarding the game day environment.

First Aid

Should you need immediate assistance, notify the nearest event staff member for directions to the closest first-aid facility, or text “USC” [space] along with your issue and location to 69050. Medical facilities are equipped and staffed as limited first-aid treatment stations. They are located in the following areas:

West Side—Ground level & West Main
West Club — 100 level
West Upper — 300 level
East Side — Ground level
East Upper — 400/500 level
South Upper — 900 level

Guest Services

For any guest service needs, please visit the garnet and black kiosks situated conveniently in and around Williams-Brice Stadium at the following locations:

Inside Williams-Brice Stadium
North Side – Lower level / Section 32
Southeast – Lower level / Section 14
East Side – Ground level / Section 22
East Upper – 400/500 level / Section 507
South Upper – 900 level / Section 903
West Side – West Main / Section 4
West Upper – 300 level / Section 303
Southwest – West Ground / Section 10

Outside Williams-Brice Stadium
Plaza outside West Premium Gates
Plaza outside The Zone
Plaza outside SE Entrance
Plaza outside NE Entrance
Plaza outside NW Entrance

Lost and Found

Lost and found for Williams-Brice Stadium will be at the stadium manager’s office on the Monday following home games between 8:30 a.m. and 5 p.m. Call 803-777-8506 for any lost and found issues.

Lost Patrons

Lost patrons and persons looking for lost patrons should proceed immediately to any guest services location throughout the stadium, or notify event staff security, a law enforcement officer, or text the fan help text line (Text “USC” [space] along with your issue and location to 69050).

ID-A-FAN

The ID-A-FAN program is meant to reduce the amount of time a parent/guardian could be separated from their child/individual in a gameday crowd. Adults may register their child/individual by receiving a wrist band with their seating location and contact information to assist with locating the child/individual in the event they become separated during the game. There are ID-A-FAN stations located near the northwest entrance and the southeast entrance in Williams-Brice Stadium (see stadium diagram for ID-A-Fan stations).

Merchandise Locations

In addition to the merchandise location in the Bignon Gameday Building, Williams-Brice Stadium offers two merchandise locations on gameday. Merchandise locations in Williams-Brice Stadium can be located on West Lower by the Letterman’s Lounge and East Ground by the picnic tables.

Restrooms

Restrooms will be available for use once parking lots open in Gamecock Park, along the Garnet Way, and throughout the Fairgrounds. Restrooms are also located on the east side of the Springs Brooks Plaza at Williams-Brice Stadium.

  • Hand dryers will not be operable.

Reverse ATMs

Williams-Brice Stadium will not accept cash at any concession stand. Reverse ATM’s can be found on West Main, West Upper, East Ground, and East Upper. Simply exchange your cash for a debit card at any Reverse ATM location throughout Williams-Brice Stadium.

Security

New for the 2021 season, all fans will be required to go through a security screening before entering Williams-Brice Stadium. Fans do not need to remove any items from their pockets or bags and will be instructed to move through the metal detectors in a timely fashion. Fans with bags will continue through the security screening and proceed to the closest bag check area. Tickets will be scanned at the gate entrance.

The University of South Carolina makes every attempt to ensure fans are able to enjoy the festivities surrounding the game. If you observe threatening or illegal behavior, do not hesitate to contact law enforcement or event staff security. If you see something, say something. Uniformed officers from various law enforcement agencies, and event staff security, are stationed throughout the tailgating areas, gameday facilities, and Williams-Brice Stadium for your safety. Gameday law enforcement personnel are coordinated by the USC Division of Law Enforcement and Safety and can be contacted at (803) 777-4215 or text “USC” [space] along with your issue and location to 69050.

Stadium Elevators

Individuals with disabilities may use the elevators located throughout Williams-Brice Stadium (see stadium diagram for elevator locations).

Stadium Gates

Be advised that all persons, upon entering property/stadium, consent to a search of their person and property at the time of entry and during their stay on the premises. Williams-Brice Stadium has a no-re-entry policy; tickets can only be scanned for use once.

Stadium Tickets, Refunds/Resales

To offer greater convenience and safety, mobile-only ticketing (excluding premium seating) will provide contactless entry to Williams-Brice Stadium for all 2021 Gamecock Football games. To expedite entry and ensure the best possible gameday experience, fans should download their tickets prior to arrival and enter through the gate shown on their mobile ticket. Please review our Digital Ticketing Guide for a step-by-step guide to access mobile tickets and download the Gameday App to manage mobile tickets. Student ticketing details will be sent directly to all eligible students from the Department of Student Life.

The Ticket Office is located in the Bignon Gameday Center, adjacent to the Northeast entrance of the Springs Brooks Plaza at Williams-Brice Stadium and is open four (4) hours prior to kickoff. Tickets cannot be resold on any University-controlled grounds, including, but not limited to, Williams-Brice Stadium, the Springs Brooks Plaza, and Gamecock Park. Lost, stolen, or counterfeit tickets are not the responsibility of management. There is a NO refund or exchange policy in effect on all tickets. Management reserves the right to refuse admission. Children 2 and under are free admission. All others entering the facility require a ticket. The holder must present their ticket upon request. It is the responsibility of the ticket holder to be familiar with all ticket usage rules and regulations, which can be found on the back of each ticket. Additional tickets can be purchased through the Ticket Office if available.

Trash/Recycling

The University conveniently places receptacles for the disposal of trash and recyclables throughout the stadium and parking areas. Help us keep the area enjoyable by disposing all bagged trash into these receptacles. Fans are encouraged to utilize recycling containers for appropriate items.

Will Call

The South Carolina Athletics Ticket Office Will Call will be open four hours prior to game time. Will Call is located on the northeast corner of the Springs Brooks Plaza, in the Bignon Gameday Center, adjacent to the East gates.

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